Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Ultimately, you’ll ensure an excellent drinking experience for our guests.
| Duties & Responsibilities | ||||
| · Greet customers as they enter.
· Give customers drink menus and answer their questions regarding ingredients. · Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios). · Prepare beverages following recipes. · Serve beverages & Food · Prepared food, like cookies, pastries and muffins. · Receive and process payments (cash and credit cards). · Cleaning and restocking bar and dining areas, emptying trash and sanitizing equipment and utensils. · Morning Shift is responsible turning the lights & machine on, Night shift is responsible to turn lights & machines off. · Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality. · Maintain stock of clean mugs and plates. · Check if brewing equipment operates properly and report any maintenance needs · Comply with health and safety regulations. · Communicate customer feedback to managers and recommend new menu items.
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